Volpa USA Returns Policy
Cancellations & Returns
Any cancellations made before the merchandise is shipped will be reimbursed in full. Any cancellations that are made after the product has been shipped will be considered a return. Any special orders or custom manufactured items may not be cancelled or returned to MTD Vanities. Product returns are not allowed after 30 days of carrier’s delivery date, (FOB MTD Vanities. Warehouse). Failure to report any defect within said 30-day period shall be deemed accepted. All returns must be in its original packaging in “new” or “like new” condition with the manufacturer’s packaging intact and unharmed. All returns and/or cancellations must be reported to MTD Vanities within 30 days of the receipt of the merchandise. All returns, once
approved, must be initiated within 7 days of approval otherwise, the return authorization may be voided. Returns and/or cancellations for merchandise that has been used, altered, installed, etc. will not be accepted to be returned to MTD Vanities. Dealer and/or Dealer’s customer is responsible for all shipping and handling fees for all returned/cancelled products deemed non-defective.
Product Limitation of Liability
MTD Vanities is not responsible for the installation of any of its products or merchandise. MTD Vanities is not responsible for any additional parts or equipment required for the installation or use of any of its products or merchandise. MTD Vanities shall not, under any circumstances, be liable for special, indirect, incidental, or consequential damages. This includes, but is not limited to the damage or loss of other property equipment, loss of profits, revenue or reputation, costs of replacement goods, costs of storage, handling and/or care of damaged, defective or non-conforming goods or claims of buyers customers’ or services.
MTD Vanities reserves the right to discontinue, alter, modify, or redesign products at any